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Payment Policy

Payment Methods

At Adorabl3, operated by Roziyo Trading Private Limited, we highly value your safety and convenience. We offer various payment methods that are not only easy to use but also strictly comply with Indian payment regulations and RBI guidelines. All transactions are processed in Indian Rupees (INR ₹).

We partner with trusted payment gateway PayU to ensure secure and seamless transactions. Please ensure your payment method supports transactions in INR to avoid any issues during checkout.

1. UPI (Unified Payments Interface)

India's Most Popular Digital Payment Method

UPI is a real-time payment system developed by the National Payments Corporation of India (NPCI) that allows you to instantly transfer money between bank accounts using a mobile device. It's fast, secure, and widely accepted across India. Here's how it works:

  • Choose UPI as your payment method at checkout.
  • Enter your UPI ID (e.g., yourname@paytm, yourname@googlepay) or scan the QR code displayed.
  • You will receive a payment request notification on your UPI app (Google Pay, PhonePe, Paytm, BHIM, etc.).
  • Open your UPI app and authorize the payment using your UPI PIN.
  • Once the transaction is confirmed, you will be redirected back to our site and we will send you a confirmation of your purchase via email.

Why Choose UPI? Instant confirmation, no transaction fees, works 24/7, and supports all major banks in India.

2. Credit & Debit Cards

Secure Card Payments

We accept all major credit and debit cards issued by Indian and international banks. Your card payments are processed through secure, PCI DSS-compliant payment gateways with advanced encryption. Here's how to pay with cards:

Accepted Cards:

  • Visa
  • Mastercard
  • RuPay
  • American Express
  • Maestro

Payment Process:

  • Select Credit Card or Debit Card as your payment method at checkout.
  • Enter your card number, cardholder name, expiry date, and CVV (the 3-digit security code on the back of your card).
  • Some cards may require additional authentication through 3D Secure (a one-time password sent to your registered mobile number or email).
  • Confirm the payment by entering your OTP or following your bank's security procedures.
  • After the payment is confirmed, you will receive an order confirmation on our site and via email.

Security Note: We do not store your full credit card information or CVV on our servers. All card data is encrypted and processed securely by our payment partner.

3. Net Banking

Direct Bank Transfer

Net Banking allows you to make payments directly from your bank account through your bank's internet banking portal. This method is safe, reliable, and supported by all major Indian banks. Using Net Banking is simple:

  • Select Net Banking as your payment option at checkout.
  • Choose your bank from the list of supported banks (including SBI, HDFC, ICICI, Axis, PNB, Kotak, and many more).
  • You will be redirected to your bank's secure login page.
  • Log in with your internet banking credentials (customer ID and password).
  • Authorize the transaction using your transaction password, OTP, or other security measures required by your bank.
  • After successful payment, you will be redirected back to our site for order confirmation.

4. Digital Wallets

Quick and Convenient Wallet Payments

We accept payments through popular digital wallets in India. If you have a balance in your wallet or linked payment method, you can complete your purchase in just a few clicks. Here's how:

Supported Wallets:

  • Paytm Wallet
  • PhonePe Wallet
  • Mobikwik
  • Freecharge
  • Airtel Money
  • Amazon Pay

Payment Process:

  • Choose your preferred Wallet at checkout.
  • You will be redirected to the wallet's login page or app.
  • Log in and confirm the payment from your wallet balance or linked payment source.
  • Enter your wallet PIN or OTP if required for security.
  • Once confirmed, you will return to our site with your order confirmation.

5. Google Pay

Pay with Google Pay (GPay)

Google Pay is a fast and secure UPI-based payment app that millions of Indians trust. If you have Google Pay installed on your phone, you can complete payments quickly:

  • Select Google Pay at checkout.
  • You will be redirected to Google Pay or receive a payment request notification.
  • Open Google Pay and authorize the payment with your UPI PIN.
  • Payment confirmation will be instant, and you'll receive your order confirmation.

6. PhonePe

Pay with PhonePe

PhonePe is another popular UPI-based payment platform offering instant and secure transactions. Here's how to use it:

  • Choose PhonePe as your payment method.
  • You will receive a payment request on your PhonePe app.
  • Open PhonePe and confirm the payment using your UPI PIN.
  • Your order will be confirmed immediately after successful payment.

7. Cash on Delivery (COD)

Pay When You Receive

For customers who prefer to pay in cash, we offer Cash on Delivery service for eligible orders. This option allows you to inspect your product before making payment. Here's how COD works:

  • Select Cash on Delivery at checkout.
  • Complete your order and provide your delivery address.
  • Pay in cash to our delivery partner when your order arrives at your doorstep.
  • Please keep exact change ready when possible to help our delivery partners.

Important COD Notes:

  • COD may not be available for all products or all locations.
  • A nominal COD handling fee may apply (if applicable, it will be shown at checkout).
  • COD orders must be verified through OTP or phone confirmation.
  • Please be available to receive the order and inspect the package before payment.
  • Refunds for COD orders will be processed via bank transfer or UPI as per our Refund Policy.

Payment Currency

All transactions on Adorabl3 are processed in Indian Rupees (INR ₹). If you are using an international payment method, your bank or card issuer may apply currency conversion charges and international transaction fees. Please check with your payment provider for details.

Security and Protection

Your security is our highest priority. All transactions on Adorabl3 are protected with the following security measures:

  • SSL Encryption: All data transmitted between your browser and our servers is encrypted using 256-bit SSL (Secure Socket Layer) technology.
  • PCI DSS Compliance: Our payment partner (PayU) is PCI DSS Level 1 certified, the highest level of payment security.
  • 3D Secure Authentication: Additional layer of security for card payments through OTP verification.
  • Fraud Detection: Advanced fraud prevention systems monitor all transactions for suspicious activity.
  • No Storage of Sensitive Data: We do not store your credit/debit card numbers, CVV, UPI PIN, or net banking passwords on our servers.
  • Regular Security Audits: Our website and payment systems are constantly monitored and updated to comply with the latest security standards and RBI guidelines.

All payment information is processed through secure, encrypted channels. Your privacy and financial security are protected at every step of the transaction.

Order Confirmation

Once your payment is successfully processed, you will:

  • See an order confirmation page on our website immediately
  • Receive an order confirmation email at your registered email address within a few minutes
  • Receive an SMS confirmation on your registered mobile number (for most payment methods)

Your order confirmation will include:

  • Order number
  • Items purchased
  • Delivery address
  • Estimated delivery date
  • Payment details

If you do not receive a confirmation within 24 hours, please check your spam/junk folder or contact our support team immediately.

Payment Issues & Failed Transactions

If you encounter any difficulties while making a payment, here's what you should do:

Payment Failed but Money Deducted:

  • Don't worry - this is usually a temporary hold by your bank or payment provider.
  • The amount will typically be refunded to your account within 5-7 business days automatically.
  • If the refund doesn't appear within 7 business days, please contact us with your transaction details.

Payment Gateway Errors:

  • Try refreshing the page and attempting payment again.
  • Clear your browser cache and cookies.
  • Try using a different payment method or browser.
  • Check if your payment method has sufficient balance/credit limit.

Card Declined:

  • Ensure you've entered correct card details (number, expiry date, CVV).
  • Check if your card is enabled for online transactions.
  • Verify your card has sufficient balance/credit limit.
  • Contact your bank if the issue persists - they may have blocked the transaction for security reasons.

UPI/Net Banking Issues:

  • Ensure your bank account is active and has sufficient balance.
  • Check if your UPI app or net banking service is working properly.
  • Try again after a few minutes as bank servers may be temporarily busy.

Refunds & Cancellations

For information about refunds and order cancellations, please refer to our:

Refunds are typically processed within 5-7 business days after approval and will be credited to your original payment method (or via bank transfer/UPI for COD orders).

Customer Service

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service team. We are here to assist you every step of the way.

Contact Us:

  • Email: info@adorabl3.com
  • Phone: +91-9891355197
  • Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST
  • Address: Office No. 505, Tower-2, SG Alpha Tower, Sector-9, Vasundhara, Ghaziabad, Uttar Pradesh, 201012, India

When contacting us about payment issues, please provide:

  • Your order number (if available)
  • Transaction ID or payment reference number
  • Payment method used
  • Date and time of transaction
  • Screenshot of error message (if any)

Our team will respond to your query within 24 hours and work to resolve any payment-related concerns quickly.

Important Information

  • Company Name: Roziyo Trading Private Limited
  • GSTIN: 09AAKCR0819D1ZG
  • Payment Partner: PayU
  • Registered Address: Office No. 505, Tower-2, SG Alpha Tower, Sector-9, Vasundhara, Ghaziabad, Uttar Pradesh, 201012, India

Thank you for choosing Adorabl3. We appreciate your trust and are committed to providing you with a safe, secure, and convenient shopping experience!

Easy Refunds

30 Day Money-Back Returns

Dedicated Customer Support

Email us anytime info@adorabl3.com

Quality Inspection

Every Order Checked Before Dispatch

Secure Shipments

End to End Tracking for every order

Free delivery Nationwide

No Hidden Charges